1. How long does shipping take?

Orders typically take 1-3 business days to process. Once shipped, delivery standardly takes between 7 to 15 business days depending on your location.

2. Do you ship worldwide?

Yes, we offer worldwide shipping to most countries. Shipping costs and delivery times will be calculated and displayed during checkout.

3. Will I have to pay customs or import duties?

Our customers rarely experience customs fees. However, any extra import duties or custom clearance taxes are the sole responsibility of the buyer once the package arrives in the destination country.

4. How do I track my order?

As soon as your package ships, an automated tracking link will be sent to the email address used during purchase. You can use this tracking number on our website's tracking page.

5. Why is my tracking number not updating?

It may take 2-5 business days for the courier system to update tracking statuses initially. If your information hasn't updated after a week, please reach out to our team.

6. What is your return policy?

We offer a 30-day return policy. Items must be unworn, unwashed, in their original condition, and packed in original brand boxes to qualify for returns or exchanges.

7. How can I start a return process?

To initiate a return or exchange request, please reach out to us at mirevatrainer@gmail.com detailing your order number and the reason for your request.

8. When will I get my refund back?

Once your return is received and inspected at our facilities, we will issue a credit back to your original payment method within 5-7 business days.

9. Which payment methods are accepted?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as secure modern checkout integrations like PayPal and Apple Pay.

10. Is my checkout info safe on your store?

Absolutely. Our checkout system utilizes the highest standard SSL certificate data encryption and is standard certified PCI-DSS compliant to protect your banking details completely.

If your question wasn't answered above, don't hesitate to email us at mirevatrainer@gmail.com. We reply to all inquiries within 24-48 hours.